En77's Privacy Policy — Your information is completely safe with us

En77 (www.en77.pro) is a trusted online gaming platform in Bangladesh. We believe every user's privacy is a fundamental right. This Privacy Policy ("Policy") serves as a transparent agreement between en77 and its users regarding how personal information is managed.

This Policy applies whenever you use en77's services through our website, mobile app, or any other digital channel. It remains in effect across all activities, including slots, bingo, betting, deposits, and withdrawals.

En77's Privacy Policy is built in accordance with international data protection standards. Our goal is to maintain complete transparency at every step of how your data is collected and used.

• This Policy applies to all users in Bangladesh.
• Using any en77 service means you have accepted this Policy.
• For any questions about our Privacy Policy, please contact our support team.

En77 collects only the information necessary to provide its services. Requesting unnecessary personal data is against our policy. The types of information we collect are detailed below:

En77 will never ask for your social media passwords, bank PIN, or any other sensitive credentials. If anyone requests such information, stay alert and report it to our support team immediately.

En77 uses collected data for specific, limited purposes only. No information is ever used beyond its approved purpose. The specific reasons for our data use are outlined below:

• Account creation and management: For registration, login verification, and account security.
• Processing financial transactions: For processing deposits, withdrawals, and bonus payouts.
• KYC Verification: To verify identity and prevent money laundering and fraud.
• Customer Service: For support and communication purposes.
• Service Improvement: Data analysis to improve the gaming experience.
• Security Assurance: To detect suspicious logins or transactions.
• Legal obligations: Data retained to comply with applicable laws and regulations.
• Promotional Communications: Promotional offers and bonus information are sent only with your consent.

En77 never sells your personal data. However, in limited circumstances, certain information may be shared with specific third parties. These cases are clearly outlined below:

• Payment Processors: Only the financial details necessary to complete transactions via Mobile Banking, Nagad, Rocket, or your bank are shared.
• Identity Verification Services: Identity information may be shared with authorized verification agencies as part of the KYC process.
• Legal authorities: We may be required to disclose information to authorities under a court order or other legal obligation.
• Security Partners: Limited information may be shared with security experts to prevent fraud and cyberattacks.

In all of the above cases, data sharing is governed by strict agreements, and third parties are not permitted to use the information for their own purposes.

En77 uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser that help remember session information.

Types of cookies en77 uses:

• Essential cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers language preferences and user settings.
• Analytics Cookies: To understand which pages are used most — fully anonymous.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.

En77 retains your data only for as long as necessary. Once the retention period ends, your information is securely deleted or anonymized.

• Account information: For the duration of active account use and up to 5 years after closure.
• Financial transaction records: Up to 7 years when required by law.
• KYC documents: 5 years on a secure server after verification.
• Customer Service Conversations: Up to 2 years.
• Log Files & Session Data: Up to 90 days.

Under en77's Privacy Policy, you have full control over your own data. Contact our support team to exercise any of these rights.

En77 is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors. Age is verified at registration, and KYC documents may be requested if there is any doubt.

• If a minor registers by mistake, their account will be closed immediately.
• All data collected from a minor will be permanently deleted.
• Parents can contact support to report concerns about a minor's account.

En77 applies industry-leading security measures to protect your data, ensuring protection at both the technical and administrative levels.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Additional security options for your account.
• Firewall & DDoS Protection: Servers are protected against cyber attacks.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Restricted Access: Only authorized personnel have access to user data.
• Encrypted backups: Data is backed up across multiple secure locations.

En77 may update this Privacy Policy from time to time. Changes may occur due to service updates, new legal requirements, or technological improvements.

• Users will be notified at least 14 days in advance of any significant changes.
• Notices will be sent via email or a banner on the platform.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• The support team can provide a copy of previous policy versions upon request.

The date of the most recent update will always be displayed at the top of this page. We recommend checking back regularly to stay informed.

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to en77's dedicated privacy team. We aim to respond within 48 hours.

• Instant support is available via the platform's live chat.
• You can send a detailed complaint to us by email: [email protected]
• Submit a request to delete or correct your data through support.
• If your issue is not resolved within 30 days of filing a complaint, please follow up with us again.